Case Study
Fixit Stop — On-Demand Home Services for Islamabad & Rawalpindi
A startup founder engaged us to build Fixit Stop: a React Native mobile app with a Node/Express + MongoDB backend that lets customers book vetted pros for cleaning and home services, track status in real time, and get post-service assurance. We paired the app with a fast marketing site to drive acquisition and trust (60-minute service promise, 1-month warranty).
Overview & Goal
Launch an end-to-end home-services platform that converts site visitors to app users, makes booking effortless, and builds trust via transparent pricing and post-service assurance.
- On-demand booking with real-time status & notifications
- Catalog for popular services (AC service, plumbing, cleaning, repairs) with clear pricing
- Trust signals: 60-minute service promise & 1-month warranty
Execution
We built a performant RN app and a robust API, plus ops tooling for fast fulfillment and safe scale.
- Stack: React Native app; Node.js/Express API; MongoDB data layer
- Messaging & alerts: push notifications for status, arrival, and updates
- Ops console: provider onboarding, job assignment, issue reports, refunds & SLA tracking
Results
The combined app + website increased qualified bookings and sped up fulfillment while keeping reliability high.
- UX improvements raised search→booking conversion
- Dispatcher tooling reduced median time-to-assign a provider
- Stability hardening kept crash-free sessions above 99%
